2.7. Monitoring

Risks

• No monitoring from the side of the partner.
• Monitoring reports are not sufficiently detailed or forged.
• Contracted products are substituted, or poor quality of deliverables is provided by the supplier and accepted by the partner.
• Too often or too substantive contract amendments, for example timelines, prices, deliverables, etc.
• Delays in execution of the contract which may indicate issues that may be connected to quality of deliverables, payment schedules or kickbacks.

Good practice

• Observe that the partner is monitoring project implementation properly and in line with the agreed rules. Pay attention to definition of roles and responsibilities, report templates, quality of reports, etc.
• Engage Helvetas staff or external experts to oversee the monitoring process of the partner, and/or undertake independent and ad hoc field visits. Inform and involve communities (social audit) as much as possible.
• Check regular reports and monitoring reports to keep track of the progress and potential issues that need to be addressed.
• Evaluation or audit reports commissioned by the partner are approved by its management structures. Check the reports and management responses and take measures as necessary. If required and possible, commission an external audit by Helvetas.